- 11 years in publications for new products at IBM Corporation as
writer
and editor. Freelance writing, online-help authoring, HTML work,
indexing, and editing for Dell, Tivoli, Texas Department of the
American Legion, and individuals.
- 23 years as full- and part-time instructor in writing courses at the
University of Texas at Austin, Baker University in Kansas, Austin Community
College, and IBM Corporation and its suppliers.
- Writing-skills seminar presenter for IBM Corporation,
Analysts International Corporation, Century Design, Wayne Dresser,
Texas Natural Resources
Conservation Commission, Tivoli Systems, Broadjump.com, Texas
Department of Health, Texas Bureau of Radiation Control, Texas
Department of Human Services, Samsung Austin Semiconductor.
- Author of Processes in Technical Writing (Macmillan 1988); with M. Sue Campman, co-author of
Writing Fundamentals (Macmillan, 1985); with David Beer, co-author of Writing as an
Engineer (ISBN 0-471-11715-3: Wiley, 1996); author of Power Tools for Technical Communication (ISBN 0-15-506898-9: Heinle, 2001), with companion website;
author of a free online textbook in technical writing available on the web.
- Program coordinator for the
Technical
Communications Program
at Austin Community College, teaching courses in technical writing,
online and traditional hardcopy documentation of software and hardware
computer
information.
- Developer of writing-skills self-instructional materials
in Perl (for use on the World Wide Web) and Visual Basic (for use in
Windows).
- Developer of online writing courses presented over the World Wide Web,
including Introduction to Technical Communication, Online Documentation, Print Documentation,
Writing Technical Reports,
Grammar & Style,
Technical Editing,
TNRCC Online Business and Technical Writing Courses.
- Developer of TechCommunity,
a resource for students, trainers, teachers, and practitioners of
technical communication, hosted by Allyn & Bacon publishers and
of the Brooklyn College Technical Writing Certificate Program, a noncredit distanced-based certificate program offered through Brooklyn College.
- Founder and coordinator of Austin Community College's Webmaster Certificate Program as well as coordinator of Continuing Education Seminars in Technical Communication at ACC.
- Bachelors in English from University of Texas at Austin; masters in English from Indiana UniversityBloomington; doctorate from University of Texas at Austin in Comparative Literature; dissertation entitled The Populist Romance: A Study of Michelet's Le Peuple and Selected Novels of Hugo, Zola, James, and Galdos.
Contact me at hcexres@io.com or call (512) 223-4804.